1. Formulating Delivery Strategy and roadmap for Delivery Management solutions and Governance efforts by improving trust in delivery and improving quality to increase revenue, lower cost and reduce risk
2. Mapping client’s requirements for the product and providing best solutions involving evaluation & definition of scope of project; providing effort estimati on and finalization of project requirements / needs; meeting deadlines without compromise on quality norms and adhering to SLAs
3. Defining escalation / response / resolution time for reported problems on the basis of criticality; resolving support / operational issues
4. Holding review meetings to monitor progress of the project as per schedule / budgets, ensuring timely completion and delivery of project to the client.
5. Identifying technical glitches up front , providing technical solution by providing a proof of concept / research spike when required; acting as a point of technical es calation and resolution during the project lifecycle; identifying roadblocks and ensuring timely delivery of project.
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